We help building owners protect their assets with clarity, precision, and expert guidance.
To Lodge a Claim:
Call 1300 475 140 (Mon-Fri / 9am-5pm) , and speak to your account manager OR
Complete & submit the claim notification form below, and your account manager will contact you within 24 hours.
Building Cover’s claims service is a core part of our brokerage, and we take pride in securing the best possible outcome for every client. Our team provides clear guidance, ongoing support, and practical advice on policy wordings and coverage, ensuring your commercial property claim is handled with efficiency and care.
Your prompt notification is essential — early advice helps us protect your position and keep the process moving smoothly. Delays can impact your claim, so we encourage you to contact us as soon as an incident occurs. Please also follow these important steps:
Prevent Further Loss: Take all reasonable measures to stop any additional damage to your building, contents, or assets.
Report Burglary/Theft/Malicious Damage: If your property has been broken into, vandalised, or damaged intentionally, report it to the police immediately and obtain an official report.
Liability Claims: If someone alleges injury or damage involving your property, do not admit liability under any circumstances.
At Building Cover, our goal is to support you through every stage of your claim. By following these steps, we can work together to protect your interests and achieve a fast, fair, and successful resolution.